Each manufacturer builds their product to different specifications and fully supports their products on their own. WiSA will of course always provide additional support for WiSA Certified products.
Please take a look at the differences between these two Manufacturer's products:
WiSA SoundSend vs Axiim Link Comparison
* Please review NOTES
|WiSA SoundSend||Axiim Link|
|HDMI ARC/eARC input||YES||no|
|Android Phone App||YES||YES|
|Android TV App||YES||no|
|App Full Graphic Equalizer||no||YES|
|Compatible with WiSA Ready TVs||YES||YES|
|Compatible with non-WiSA Ready TVs (2016 or newer)||YES||no|
|Zone Distance Calibration||YES||no|
|Dolby ATMOS Support||YES*1||no|
Volume Control with TV remote
|Universal Remote Support||no||YES|
|In-App customer support||no||YES*3|
|Max supported number of Channels||8||8|
|Max supported number of Speakers||12||12|
*1 - 5.1 surround, 7.1 surround, and Dolby ATMOS is supported by the transmitter only, your TV or Display must also support 5.1, 7.1 or ATMOS pass-through output and in some cases may be limited by Manufacturer and Model.
*2 - TV volume control with the SoundSend is dependent on your TV's ability to communicate of HDMI ARC/eARC only. With Optical connections, the volume must be controlled through the SoundSend application.
*3 - Axiim Link provides an email contact form within the application to send diagnostic data messages direct to Axiim